Change-management consultants hold transition follow-up sessions with staff

Several IT professionals have transitioned to new roles or teams related to OneIT projects and initiatives. One important aspect of change-management is to follow up with these individuals, as well as the teams they have joined, to see how things are going for everyone, and to make adjustments where needed. The past two months, change-management consultants met with individuals and teams involved with the End User Support Project, and others whose jobs changed as they accepted new roles or responsibilities. Feedback from the sessions was anonymized and shared with IT leaders and managers, and have already resulted in some refinements to processes and team structures.

OneIT Strategy Team and Councils take shape

Membership and charges for the six OneIT Councils are being finalized; each council's page will be linked off the governance section of this site once it's available. As the councils have taken shape, so has the OneIT Strategy Team's roster. The Stratety Team comprises the chair and facilitator of each council, along with Chief Information Officer Steve Fleagle. This group will look broadly across all six council areas to prioritize activities and coordinate the overall direction of OneIT. The Program Office’s work is winding down as more OneIT projects and processes are operationalized. With the governance structure formed, the Operations and Strategy Teams will take on responsibilities such as monitoring project progress. Additional detail on the OneIT governance process, such as how a project will flow through the process, will be shared at a Town Hall this spring.

End users encouraged to change HawkID passwords

A recent security incident recently prompted the Information Security and Policy Office to recommend that all students, faculty, and staff to change their HawkID password. Response to messages encouraging password changes has been positive, but it would be helpful for IT professionals to continue encouraging more end users to take this precautionary measure. The HawkID password change tool is available at: http://hawkid.uiowa.edu .

Two-Step Login to be required for Employee Self Service Website

UI employees who haven’t yet enrolled in Two-Step Login with Duo Security must do so by Feb. 22. Two-Step Login is an IT security measure to protect critical data and systems for the university and its people.