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Information Technology

Migration to Acquia Web Hosting Progressing Well

August 11, 2016
Great progress has been made in the migration of hundreds of UI websites to the cloud website hosting provider Acquia. Information Technology Services has moved 350 sites it hosted on on-premises servers for various campus units (Drupal sites on the SiteNow service), and should have the remaining 150 done this week. The College of Liberal Arts and Sciences finished migrating its 64 sites, and Nursing and Admissions completed their migrations. The Graduate College is finishing up and the College of Dentistry is next.
Information Technology

End User Support Implementation Update

August 9, 2016
In partnership with campus units, the End User Support (EUS) project team continues to make good headway in implementation of its three sub-projects. Several units have or are in the process of transitioning to the centralized model for desktop support, device management, or help desk services.
Information Technology

Extended Technical Support to Implement Team Structure

August 9, 2016
The ITS Extended Technical Support (ETS) workgroup provides desktop support to users across campus. The group has seen significant growth in the past year through the OneIT End User Support initiative, enabling a new organizational structure to improve services for campus.
Information Technology

IT Staff Receive IOWA Awards for Innovative, Impactful Projects

August 3, 2016
Several professionals from the OneIT community won Improving Our Workplace Awards (IOWA) in recognition of innovative projects that have a lasting positive impact on the institution. Senior Software Developer Michael Alberhasky of Information Technology Services (ITS) won an individual award for creating a HawkID password reset tool. A team award went to the Drupal Digital Signage Team, which through tremendous collaboration launched a cost-effective and user-friendly service for electronic billboards on campus.
Information Technology

Move to Cloud-based Web-Hosting to Wrap Up Late Summer

June 8, 2016
The OneIT Website Hosting Project initially focused on consolidating the number of Drupal instances across campus into a central service entity, but the team expanded its project scope after discovering that more savings could be had by moving web-hosting services to a cloud provider.
Information Technology

Development of New Governance Processes Underway

June 8, 2016
In future state planning retreats, campus IT leaders worked with management and organizations faculty to develop a shared vision for OneIT. An important piece of the vision is enhanced governance and prioritization processes to ensure that appropriate input is gathered for decisions on IT services and priorities.
Information Technology

2016 IT Leadership Award Presented to Lance Bolton

June 8, 2016
Lance Bolton, senior IT director of College of Liberal Arts & Sciences Technology Services, has received the 2016 Information Technology Leadership Award in recognition of his exemplary contributions to the university’s IT community. The award, co-sponsored by the IT Leadership Development Team and Associate Vice President and Chief Information Officer (CIO) Steve Fleagle, was presented to Bolton during the annual UI Tech Forum, attended by hundreds of IT professionals May 24 at the Iowa Memorial Union.

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